The Housing Office & Reception will be closed on Wednesday 15 July from 12.00pm and will re-open from 9.00am on Thursday 16 July. Please contact our Out-of-Hours Service on 020 7326 3700 in case of emergencies, during this time.

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Where do I find my reference number?

You'll find the reference number you use to pay your rent or service charge on most letters from us, including your annual rent letter.

  • London and East SNG customers / SW9 residents: Use your payment reference number when signing up.

Up to 10 people can use the same number.  They'll need to download the Housing Perks app on their own device and enter the reference when prompted.