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At the first report stage, we will ask you how you want to be contacted and use this throughout the duration of your anti-social behaviour (ASB) issue.

As we work with you to resolve your ASB issue, we will:

  • agree an action plan with you
  • keep in regular contact with you
  • let you know when we will next be in contact with you
  • keep all information and records relating to your issue confidential
  • tell you what steps we plan to take to resolve your issue and what the expected outcome could be

There are a number of follow up actions we can take against those individuals causing nuisance and ASB.

This action depends on:

  • Type of incident and the impact on other residents
  • Quality of the evidence and the availability of witnesses and their willingness to provide evidence

Possible enforcement actions

General rented tenants

Examples of possible actions to stop anti-social behaviour include:

  • Issuing a warning
  • Asking residents to take part in mediation with an independent, impartial mediator who will help you to resolve your differences
  • Issuing a Notice of Seeking Possession (NOSP)
  • Entering into an Acceptable Behaviour Contract with the person causing the issue
  • Obtaining an Injunction to stop the tenant(s) or household members causing the problems or threats
  • Asking the court for a Possession Order on the property that could lead to eviction

Leaseholders

You are responsible for your tenant’s actions if you sublet your property.

Examples of possible actions to stop anti-social behaviour include:

  • Issuing a warning
  • Asking residents to take part in mediation with an independent, impartial mediator who will help you to resolve your differences
  • Obtaining an injunction to stop the tenant(s) or household members causing the problems or threats
  • Issuing a Forfeiture Notice of Lease through the courts.