*The number for reporting repairs to SW9 has changed to 020 3007 3170*

    

Hide

What happens next?

At the first report stage, we will ask you how you want to be contacted and use this throughout the duration of your anti-social behaviour (ASB) issue.

As we work with you to resolve your ASB issue, we will:

  • agree an action plan with you.
  • keep in regular contact with you.
  • let you know when we will next be in contact with you.
  • keep all information and records relating to your issue confidential.
  • tell you what steps we plan to take to resolve your issue and what the expected outcome could be.

There are a number of follow up actions we can take against those individuals causing nuisance and ASB.

This action depends on the:

  • Type of incident and the impact on other residents.
  • Quality of the evidence and the availability of witnesses and their willingness to provide evidence.

Possible enforcement actions

General rented tenants

Examples of possible actions to stop anti-social behaviour include:

  • Issuing a warning.
  • Asking residents to take part in mediation with an independent, impartial mediator who will help you to resolve your differences.
  • Issuing a Notice of Seeking Possession (NOSP).
  • Entering into an Acceptable Behaviour Contract with the person causing the issue.
  • Obtaining an Injunction to stop the tenant(s) or household members causing the problems or threats.
  • Asking the court for a Possession Order on the property that could lead to eviction.

Leaseholders

You are responsible for your tenant’s actions if you sublet your property.

Examples of possible actions to stop anti-social behaviour include:

  • Issuing a warning.
  • Asking residents to take part in mediation with an independent, impartial mediator who will help them to resolve differences.
  • Obtaining an injunction to stop the tenant(s) or household members causing the problems or threats.
  • Issuing a Forfeiture Notice of Lease through the courts.