The Housing Office & Reception will be closed on Wednesday 15 July from 12.00pm and will re-open from 9.00am on Thursday 16 July. Please contact our Out-of-Hours Service on 020 7326 3700 in case of emergencies, during this time.

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Our Customer Service Promise

We are dedicated to providing you with a high level of service.

We want to be a leading housing provider known for the quality of our homes and customer service offers as well as our highly-satisfied customers and partners.

We believe that all our customers have the right to know what level of service they can expect from us.

SW9 Customer Service Promise

If you need to make a complaint about our service, please go to:

Our complaints and feedback page