STAY ALERT. CONTROL THE VIRUS. SAVE LIVES: For up to date information on the SW9 response to Coronavirus, please visit our Coronavirus (COVID-19) - SW9 service advice and update page. 

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Our Customer Service Promise

We are dedicated to providing you with a high level of service.

We want to be a leading housing provider known for the quality of our homes and customer service offers as well as our highly-satisfied customers and partners.

We believe that all our customers have the right to know what level of service they can expect from us.

Download our Customer Charter

 

If you need to make a complaint about our service, please go to:

Our complaints and feedback page