***DENCHWORTH HOUSE WATER UPDATE: A temporary fix has now been completed on the broken water pipe. However, a full repair still needs to be completed (potentially beginning 03.07.21) that may mean water is unavailable for up to five days. We will be making contact with all residents before this work begins to give full timescales and to understand what support you will need. If you have any queries, please contact us on 0207 326 3700. We are sorry for any inconvenience this necessary repair may cause***

                                                                                                                                                                                                                             ***DENCHWORTH HOUSE ELECTRICAL UPDATE: Work is taking place today (22.06.21) by contractor Seville to fix the roof to the electrical intake cupboard. When this is complete, contractor Oakray will begin work to replace and repair the electrical board. We currently expect this work to be complete on Saturday. Your housing team have made contact to let you know what arrangements are in place to support you. If you have any further queries, please contact us on 0207 326 3700. We are sorry for the continued inconvenience this has caused***

                                                                                                                                                                 

 

                                                                                                                                                                                                 

 

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Keeping our residents safe

Here at SW9 we take safeguarding seriously.  In addition to adhering to our responsibilities, as outlined under the Care Act 2014 and Mental Capacity Act 2005 legislations, we have created an organisational policy to ensure the safeguarding of adults and children living in our homes.

Our Safeguarding policy aims to ensure that all SW9 staff, volunteers, contractors and community groups know how to recognise the signs of abuse, as well as how to report it appropriately. Our policy focuses on the following six key safeguarding principles:

  • Empowerment - People being supported and encouraged to make their own decisions and have informed consent
  • Prevention - It is better to take action before harm occurs
  • Proportionality - The least intrusive response appropriate to the risk presented
  • Protection - Support and representation for those in greatest need
  • Partnership - Local solutions through services working with their communities - communities have a part to play in preventing, detecting and reporting neglect and abuse
  • Accountability - Accountability and transparency in safeguarding practice.

 Click the links to read guidance on the Care Act 2014 and the Mental Capacity Act 2005.