As part of our commitment to ensuring we provide you with a first class service, we have updated our Privacy Statement. The Data Protection Act 2018 came into force in the UK on 25 May 2018 and brings in key changes to the requirements and obligations on organisations like ours to further protect personal data.
We would like to ensure you are aware of why we collect your data, how we use it and our legal basis for using it. Please take the time to familiarise yourself with our data protection related ways of working.
We, meaning Network Homes Ltd and all associated group companies (“Network Homes”), as the Data Controller, which can be contacted at Olympic Office Centre, 8 Fulton Road, Wembley, HA9 0NU, are committed to respecting your privacy and complying with applicable data protection and privacy laws. This notice outlines how we collect and use your information. We will treat any personal information which you provide to us in accordance with Data Protection legislation, including but not limited to the Data Protection Act 2018 (the “DPA”) and General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”).
This statement was last updated on March 23 2020.
Please be advised that for the immediate future we will be collecting data about your health status in regard to Coronavirus as we have a public duty to ensure we contain/delay the spread of the virus. We will store this data on our housing system and keep it for a period of six months after the UK government has declared the pandemic is over. We will only share this data with the government or our contractors if it is necessary to do so.
If you are intending on exercising your right of access to your data, please can we ask that, wherever possible, you can do this by completing the online form or calling the Network Homes Privacy Team direct line on 07775 117210 with your request. Given that we can’t guarantee that our offices will be open, we will only be able to issue your data electronically. We apologise for any inconvenience that this may cause you and we are happy to work with you on a case by case basis to provide you with a tailored service. Please be advised that the team are incredibly busy at present and that although we will always work to the one calendar month deadline, you may experience delays in receiving your data.