We aim to make paying your rent as easy as possible.
If you pay your rent monthly, it is due on the 1st of each month. If you would prefer to pay your rent at a different time of the month to fit with your pay day, please contact us to arrange it.
Your rent is due each week, in advance, unless you have agreed a different payment time with us, have set up a Direct Debit or you are claiming full Housing Benefit.
Paying your rent in advance
As per your Tenancy Agreement, all tenants are requested to pay their rent in advance. This is particularly important due to the introduction of Universal Credit which means all benefits, including Housing Benefit, will be paid directly to residents. Residents will then be required to pay their rent to SW9 Community Housing themselves.
Remember: Your rent account should either be in credit or have a zero balance all through the month.
For more information, or to request a rent statement, please call our Housing Office on 0207 326 3700.
Changes in paying your rent
We introduced important changes in how to pay your rent during July of this year. Please refer to the link below which outlines the changes in more detail: