Please note when calling SW9 this week, calls will be handled by our Out-of-Hours service provider where your enquiry will be logged.  You may still visit our office or email us on info@sw9.org.uk

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Our Customer Service Promise

We are dedicated to providing you with a high level of service.

We want to be a leading housing provider known for the quality of our homes and customer service offers as well as our highly-satisfied customers and partners.

We believe that all our customers have the right to know what level of service they can expect from us.

SW9 Customer Service Promise

If you need to make a complaint about our service, please go to:

Our complaints and feedback page