Full Time / Permanent
Salary: up to £40K (FTE) per annum (depending on experience)
Located: Stockwell, London
About SW9 Community Housing
SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Service Charge Accountant, with a focus on service delivery and a people-centre approach.
About the role:
The role is a pivotal role within SW9 Community Housing. The Service Charge Accountant will be able to provide a comprehensive, high quality, customer effective charge management service to SW9 residents on behalf of SNG in compliance with the Landlord and Tenant Act 1985 (as amended) and other relevant legislation.
About you:
Knowledge and skills
- Knowledge of leases and understanding of the issues of leasehold management.
- Good knowledge of IT and Housing systems including Word, advanced Excel and Outlook.
- Excellent numerical skills to calculate estimated and actual service charges.
- Demonstrable knowledge of Section 20 and other leasehold legislation.
- Ability to meet deadlines and plan and deliver a range of different activities.
- Ability to validate information and show attention to detail.
- Ability to achieve results against departmental Key Performance Indicators.
- Excellent interpersonal skills to support work with customers across a range of circumstances.
- Strong verbal communication skills and the ability to adapt this approach for different audiences.
- Excellent analytical skills to identify a range of issues from information gathered.
- Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.
Experience
- Experience in Service Charge accounting and general leasehold management.
- Experience of creating performance reports and implementing service improvements is desirable.
- Experience of working in social housing or at a local authority is desirable.
Who we are:
- A group of people who demonstrate integrity, respect, and teamwork.
- A group of people with passion, drive, and the courage to be different.
- A group of people committed to doing the right thing.
Our values define who we are. They are the fundamental beliefs of our social purpose. They guide our actions and behaviour. They influence the way we work as a team – and the way we serve our customers and engage with our stakeholders.
Every day, each one of us makes choices and decisions that directly affect the way we experience each other and the way our customers and stakeholders experience us. Our values give us confidence that we are using the same principles to help us make these decisions throughout our organisation.
SW9 works hard to acknowledge and celebrate individuals and teams within our organisation who consistently live our values and bring our purpose to life through their everyday behaviour, which in turn has a positive impact on our customers, community and stakeholders.
We want people who are energetic, flexible, passionate, forward thinking/innovative and creative. If you think you are the best person to help us create an even better service for our stakeholders, we want to hear from you.
Benefits:
When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer:
- competitive salary
- a defined contribution Pensions Scheme (employer match up to 8%)
- 5 x annual salary life assurance cover
- competitive annual leave entitlement
- Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan)
- Medicash Health assured
- employee assistance programme
- staff discount scheme
- a modern office and facilities
How to Apply:
Please read the Role Profile for full details of the role and apply by sending your updated CV, together with a supporting statement demonstrating how you meet the person specification. You should return your application to recruitment@SW9.org.uk, ensuring you quote the Reference Number and Job Title. Please ensure you read the Guidance Notes for candidates prior to submitting your application.
Additional Recruitment Information:
We do value every application we receive. However, due to the volume of applications we receive we are unable to acknowledge each application. We will only reply to those who have been shortlisted for interview. If you have not received a reply within two weeks of the closing date, regrettably your application was unsuccessful.
If you want to find out more about us at SW9 you can do so at:
https://www.sw9.org.uk/about-us/