**151 Stockwell Road - Lifts are currently out of service** Please note when calling SW9, calls will be handled by our Out-of-Hours service provider where your enquiry will be logged.  You may still visit our office or email us on info@sw9.org.uk

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Transition from Housing Benefit to Universal Credit

You may have recently been moved over from Housing Benefit to Universal Credit.  If so, you need to be aware of the following information;

  • You may be required to make an Universal Credit application online
  • You will need to report your housing cost (how much is your rent or service charge) on your journal
  • You will need to complete a Council Tax Support form online as this is not part of the universal claim
  • Your housing cost (rent) will be paid to you directly.  You are responsible to pay your full rent

If you need further information or assistance, please contact our Income team at Rents@sw9.org.uk or call 020 7326 3700.