CUMNOR HOUSE LIFT UPDATE: The lift is now working. We apologise for the delays. A review is being carried out to make sure this situation is not repeated and residents will be written to regarding compensation.



Don’t forget! You can report repairs online

If you have a non-emergency repair (including communal repairs), don’t forget that you can report this online.

You can do so on our website using our ‘Report a repair form’:

Report a repair form

Alternatively you can email the team on

If your enquiry is an emergency, please call 0207 326 3700 and follow the option for Repairs.

You can find out more about your Repairs service on our dedicated Repairs page.