STAY ALERT. CONTROL THE VIRUS. SAVE LIVES: For up to date information on the SW9 response to Coronavirus, please visit our Coronavirus (COVID-19) - SW9 service advice and update page. 


Emergency Repairs Only

SW9 would like to remind residents that we are still only undertaking priority and emergency repairs.

This is due to the ongoing Coronavirus (COVID-19) pandemic. 

Non-urgent repairs will be logged but only actioned at a later date.  Our out of hours service provider, Pinnacle, will also continue to manage calls made to SW9 outside of normal business hours, but will only forward emergency repairs to our repairs contractor, Chigwell (London) Ltd.

If you need to report an emergency repair you can do so using the following methods:

Telephone: 0207 326 3700


Website: Using our Report a Repair form

SW9 has also created a video about our repairs service during the Coronavirus period. This can be viewed on out Youtube page.