COVID-19 New Variant in Lambeth - everyone aged over 11 who lives or works in the Borough should take a COVID-19 PCR test as soon as possible. For further guidance, please visit


Resident portal unavailable 15-16 September

Our resident portal will be unavailable this weekend (Saturday 15 and Sunday 16 September) while the system is upgraded. If you need to use the portal soon, please check it by this Friday 14 September or anytime after Monday 17 September.

Need to report a repair?

You can report a non-emergency repair by emailing

If you need to report an emergency repair, please call us on 0207 326 3700 and you will be put through to our out-of-hours service.

Please note: You won't be able to check the status of a repair you've already raised this weekend - but you can check until Friday, and then again on Monday.

Pay your rent

There's lots of other ways you can pay your rent. You can watch our handy video below or check out our Pay your rent page which lists all the options. 

Please note: You won't be able to see your rent account or payment history on Saturday or Sunday. 

Contact us

You can always contact us by filling out our online contact us form.

Contact us form