Get involved

SW9 Community Housing is a resident-led organisation. This means we encourage resident involvement at every level of the organisation.

Hearing from our residents about ways we can improve is important to us. We listen to the feedback we receive and use it to help shape our services. Many of our current improvement projects have been influenced by the feedback we receive from our customers.

What can you get involved in?

We offer a variety of ways for residents to get involved and help us to improve our services.

These range from one-off commitments to roles that can last over a year. However much time you are willing to give, we have a role that will suit you.

  • Board

    SW9 Community Housing is a resident-led organisation which means we encourage resident involvement at every level, including the Board.

    Five tenants, five leaseholders, two independents and one Council appointee all form our Board with a responsibility for the organisation’s strategic direction and future. 

    How to get involved

    If you would like to find out more about how you can join our Board, please get in touch using our ‘Contact us’ page.

  • SW9 Improvement Panel

    SW9 is on the look out for resident volunteers to join its new Improvement Panel. This is your chance to work in partnership with us, influencing positive change by making sure we continue to provide excellent services.

    The Panel will work closely with management and officers to identify areas in need of improvement, conducting reviews and making recommendations for how SW9 could make the services you receive better.

    How to get involved

    If you are interested in becoming a member of the Improvement Panel, you can find put more on our dedicated Improvement Panel webpage.

  • Block Inspections

    At SW9 Community Housing we carry out monthly inspections of every block.

    We encourage residents to come on these inspections, as it is a chance to discuss any concerns you may have about any of the blocks.

    How to get involved

    If you would like to come on an inspection, please visit our dedicated Block Inspections page to find out when we will next be in your area.

  • Consultation

    As a resident-led housing organisation we regularly hold consultations to seek your views about aspects of our service. This might take the form of surveys, feedback forms or even focus groups, where participants are invited to discuss a particular topic or issue. This helps us to make sure that the decisions we make reflect the opinions of the community. 

    How to get involved

    Consultations can involve all residents or just those that live in a particular area. Upcoming consultations are advertised on our news pages. If you are interested in finding out more about what consultations we have going on, please fill out our ‘Contact us’ form.

  • Supported Housing Residents’ Meetings

    We hold quarterly meetings to give residents a chance to meet with staff and have their say about the services they receive in our supported housing schemes. Occasionally guests are invited to speak at these events, making them great opportunities to find out more about what is taking place in the wider community.

    How to get involved

    Supported Housing Residents’ Meetings are open events that all supported housing residents are invited to attend. Upcoming meetings are advertised on our news pages and on scheme noticeboards. If you are interested in finding out more about Supported Housing Residents’ Meetings, please get in touch using our ‘Contact us’ page.

  • Procurement

    Procurement is an incredibly important part of the SW9 Community Housing’s work. This is because it involves deciding what contractors to hire using your rent money. It is important that they offer not only a great deal for the organisation, but also great service to residents.

    Procurement takes place on an ad hoc yet regular basis and we are always on the look out for residents with an eye for getting a good deal.

    How to get involved

    If you would like to take part in Procurement activities, please fill out our contact us form.

  • Resident Communications Group

    We often to need create new documents, leaflets and other information in order to let you know how best to access our services. It is important that everything we produce is easy to read and accessible to all. If you have an eye for detail and know how to get a message across, this is a great opportunity to get involved with us from the comfort of your own home. 

    How to get involved

    If you are interested in becoming a member of the Resident Communications Group, please fill out our contact us form.

  • Calendar Club Art Classes

    Our Calendar Club Art Classes are especially designed for young people aged between 7-16 years. They are run by local artist Salome Dutt, and finished pieces are used in our annual Community Calendar for residents.

    How to get involved

    If you would like your child to take part in the Calendar Club Art Classes, please get in touch using the ‘Contact us’ page.

  • Helmi House Exercise Sessions

    If you live at Helmi House and would like the opportunity to improve your health and wellbeing, then our Exercise Sessions are the perfect starting point. Sessions include gentle chair exercises, practising breathing techniques and relaxation.

    How to get involved

    If you would like more information about how to attend the sessions, please get in touch using our ‘Contact us’ page.

  • Residents' Associations

    At SW9 we are committed to providing a high quality service to our residents. To achieve this, we need to know that residents needs and expectations are being heard and where possible, acted upon.

    One way of achieving this is through improved communications between residents and SW9 through Residents’ Associations.

    How to get involved

    If you are interested in setting up a Residents' Association then please take a look at our dedicated 'Residents' Association Guide' page. Alternatively you can get in touch with us through the 'Contact us' page.

     

     

How does getting involved benefit me?

By getting involved you can:

  • Shape services
  • Effect change
  • Monitor performance
  • Be involved in the management of your home
  • Enhance your local community
  • Improve your own skills

How do you support my involvement?

We offer a variety of support for our residents who get involved with SW9 Community Housing and their community. Where relevant we can:

  • Reimburse travel expenses
  • Reimburse childcare costs
  • Provide taxis for vulnerable residents
  • Offer  thank you gift vouchers and other incentives
  • Offer training opportunities
  • Our Community Engagement Officer is available to support you and answer questions.

How to get involved

If you are interested in any of our involvement opportunities, please fill out our contact us form.