About SW9 Community Housing:
It’s an exciting time to join SW9 Community Housing. We are a newly-formed resident-led housing management organisation, managing day-to-day housing services on behalf of the landlord, Network Homes. Based in one of London’s most vibrant and diverse boroughs to live and work, SW9 has approximately 1,500 properties, a turnover of £7.5m and a substantial regeneration and development programme. Our mission is to work in partnership with our local people and provide effective and sustainable housing services, enabling our community to flourish. We put the residents at the heart of our organisation; they are the reason we do what we do and we want like-minded visionaries to join us on this journey.
About the role:
Our residents come first and we are focussed on providing quality services that are efficient, effective, polite and professional. Our Repairs Manager will be critical to achieving this promise.
We are looking for an experienced Repairs Manager to lead a team in delivering high quality repairs and void services across SW9 Community Housing; ensuring consistency, transparency and accountability. This permanent position, will afford you with the opportunity to develop the role and bring about change to ensure the services we offer to our residents are first class.
This is a challenging but rewarding role, where you will be responsible for delivering the repairs service. This will include managing contractors and a small team that will include a repairs co-ordinator and surveyor.
We’re looking for an individual who has a genuine desire and the willingness to go the extra mile in supporting our residents and ensuring they receive excellent service from our repairs team and contractors. You will have at least three years’ experience working in a similar role and experience within social housing is highly advantageous. You will also possess excellent written, verbal and listening skills and experience in dealing with challenging and difficult situations. You will be proficient in using housing management systems such as Northgate and CRM packages.
How to Apply:
Please read the Role Profile for full details and apply by sending your updated CV and supporting statement (ensuring you address the person specification and behavioural competencies) to recruitment@SW9.org.uk. Please quote the Reference Number and Job Title.
Sunday 23rd October 2016
Additional Recruitment Information:
Please ensure you read the important information for candidates prior to completing your application.
We do value every application we receive. However, due to the volume of applications we receive we are unable to acknowledge each application. We will only reply to those who have been shortlisted for interview. If you have not received a reply within two weeks of the closing date, regrettably your application was unsuccessful.